Terms & Conditions
1. Shipping Charges
Shipping is free on select products and may also apply if your order value exceeds a certain amount (shown at checkout).
For orders that do not qualify for free shipping, a nominal delivery charge will be added during checkout.
All applicable charges will be clearly displayed before you make the payment.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
4. Delivery Partners
5. Delays and Delivery Issues
Delays may happen due to reasons beyond our control like:
Natural disasters or bad weather
Courier service disruptions
High seasonal demand
If your package is delayed beyond 10 working days, please contact us.
6. Incorrect Address or Contact Details
7. Damaged or Missing Items
If your package is received damaged or an item is missing:
Take clear photos of the package and the products.
Email us at premiumjewelsweb@gmail.com within 48 hours of receiving the package.
We will investigate and resolve the issue as quickly as possible.
8. Contact Us
For any shipping questions, feel free to contact us:
Premium Jewels
📧 Email: premiumjewelsweb@gmail.com
📞 Phone: +91 9140909554
🏠 Address: Flat No. 63, 2nd Floor, Chamanlal Market, Gumti No. 5, Kanpur, Uttar Pradesh – 208012